CDS offers telephone-based customer orientation that shortens the time to product adoption.
The seasoned CDS marketing team excels at taking abstract concepts or specific technical product information and building comprehensive training modules that speak directly to clients’ target audiences to motivate them to act.
CDS’ Program Specialists deliver targeted, benefit oriented training to shorten time to profitability. The innovative multi-step process for telephone and web-based training allows CDS to quickly educate geographically dispersed personnel:
- Assessment - Initial call to establish the relationship, evaluate existing knowledge and set expectations
- Orientation - Customized training based on the customer’s needs and experience to provide active coaching and support
- Follow-Ups - Continuous contact to nurture the account relationship, uncover any perceived obstacle to action and achieve activation/usage